Shipping policy
Shipping Policy
At Hollis Made, we work to get your order to you as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Please note that orders may take additional time to process during holidays, promotions, or periods of high order volume.
Shipping Times
Standard shipping typically takes 5–12 business days after your order has been processed.
Please keep in mind that shipping times are estimates and are not guaranteed. Delivery times may vary depending on your location, carrier delays, customs processing, weather, and other circumstances outside of our control.
Tracking Your Order
Once your order has shipped, you will receive tracking information by email. Tracking information may take a few days to become active after your order has been shipped.
If your tracking information has not updated for several business days, please contact us at support@hollismade.com, and we’ll be happy to help.
Incorrect or Incomplete Shipping Information
Please make sure your shipping address is correct and complete when placing your order.
If you enter an incorrect or incomplete shipping address, please contact us as soon as possible at support@hollismade.com. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, Hollis Made is not responsible for packages that are lost or stolen after delivery.
If your package arrives damaged, please contact us at support@hollismade.com as soon as possible and provide photos of the package and item so we can review the issue.
International Shipping
For international orders, delivery times may vary depending on the destination country and customs processing.
Customers may be responsible for any customs duties, taxes, or other fees imposed by their country.
Contact Us
If you have any questions about your order or shipping, please contact us at: